Commitment to a new Strategy and a roadmap to potential savings of £400k per annum
The parent company had designed a Retail Strategy centred on having entrepreneurial dealerships and a supporting market company.
We focused on ‘how’ it could be successfully implemented. This involved changing the organisational structure, making several key appointments, feeling the pulse of the organisation; improving communications and developing a practical and tangible change plan of how to change the organisation.
The results were:
- The right people in the right job in a leaner organisation with an improved focus
- Shared best practices to enable the company to get closer to the customer and improve customer satisfaction
- A roadmap for change that kept the organisation and people aligned and successful
- A united top team with agreed roles